CONTACT & SUPPORT

Find the right
next step.

Choose the path that matches your request. Keep booking details or listing information handy so your enquiry has the right context.

A USEFUL ENQUIRY STARTS HERE

Give the next person the right context.

For a booking issue, keep the reference, service name, date and current status ready. For a listing correction, identify the place and explain what has changed.

Do not send passwords, one-time codes or unnecessary identity documents. Share only the information relevant to the enquiry through the appropriate app or provider channel.

Understand roadside requests

App & booking help

Existing users can use Help from the app profile and check booking or request history before contacting a provider.

App release details

Business onboarding

Submit your business name, service category, phone number and map location through the partner application.

Register a business

School & operator workflows

Explore school registration, parent tracking, driver consoles and daily transport assignments.

See transport tools

MATCH THE ISSUE TO THE RECORD

Booking, balance or school trip?

Booking or payment issue

Keep the booking reference and relevant wallet entry. The app includes Raise a dispute, supporting evidence and My disputes; payment and refund execution depend on providers.

Wallet & disputes

School journey issue

Check the linked child, route and active trip. Use the school's process for assignment changes, missed boarding or incidents; do not share another child's details publicly.

School trip requirements

Vehicle or identity result

Distinguish a saved vehicle record from provider-returned RC, challan or verification data. Keep the relevant result reference, not passwords or OTPs.

Verification methods

Need urgent help?

Roadside enquiries depend on local partner coverage. If there is immediate danger, contact the appropriate local emergency service; the app cannot guarantee emergency assistance or a response time.

THE DETAILS THAT MATTER

Your questions, answered.

I have a business. Where do I begin?

Use the partner application with accurate contact, service and location details. Submission is reviewed and does not guarantee approval.

I cannot find a public app download.

The app guide shows current release status. Public store links are not yet published here.

Can this website handle an emergency?

No. For immediate danger or a medical emergency, contact official emergency services directly.