For parents: follow the linked journey.
A parent needs the correct school and child assignment to access relevant trip information. Updates depend on an active, configured journey and participating staff.
All services
Connected journeys
School bus & parent tools
Schools, parents, drivers and attendants have different responsibilities within the same school journey. Onboard the school, link children, assign buses and crews, then follow the active trip and its boarding records.
Illustrative scene. Local services and availability vary.
A CLOSER LOOK
School journeys need clear responsibilities. The school, driver, attendant and parent each see a different part of the same trip.
For crews: record what happens on the trip.
Driver and attendant roles support trip actions, boarding and incident information. Clear role assignments help the school understand who is responsible for each update.
For the school: organise the handovers.
Daily bus and driver assignments, linked children, boarding sheets and incident records support the school's transport process. Staff roles and route links must be correct before a parent can follow the relevant journey.
AN EVERYDAY EXAMPLE
A school morning, with clearer handovers.
An onboarded school assigns the journey. The driver starts the trip, an attendant records boarding where assigned, and the parent follows available updates for the linked child.
The workflow depends on correct assignments and an active trip, not just an installed app.
APP UTILITIES
Tools in this part of BIDUAGO.
Profile: School bus hub, Track my child's bus and Driver console. Crew access requires assignments.
School registration & dashboard
Onboard a school and organise transport information for its assigned users.
Children & parent tracking
Manage linked children and follow their configured bus journey.
Daily bus & driver assignments
Assign the bus and crew for the day's trip.
Driver & attendant consoles
Start assigned trips and record crew actions through the relevant role.
Boarding sheets & incidents
Record boarding information and report incidents against the school journey.
App workflow means the flow is implemented in the app source, not that the app is publicly released or every dependency is live. Check the app guide and the actual listing or provider status.
App access & release detailsACCESS & RELEASE
Choose the right app workflow.
Use the app guide to find the relevant tab or role. Account access, local coverage and external service configuration are separate requirements; a website description does not activate a service.
App tabs & rolesYOUR NEXT STEPS
How it works.
- 01
Choose the relevant workflow in the app.
- 02
Complete school onboarding and the relevant child or crew assignments.
- 03
Follow the active trip, boarding information or incident record.
LOCAL COVERAGE
Know what to expect.
School tracking requires an onboarded school, correct child and route links, staff assignments and an active trip. Installing the app alone does not enable tracking.
Join as a local partnerTHE DETAILS THAT MATTER
Your questions, answered.
Can any parent track any bus?
No. Access depends on school onboarding and the appropriate child and route assignments.
Is tracking available before a trip starts?
Trip information depends on the configured workflow and active journey.
Can the school record boarding and incidents?
Assigned crew workflows include boarding information and incident reporting against the configured school journey.